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Administrative Services Manual
Preparing & Handling the Standard Invoice Form

Section: Accounts Receivable Effective Date: 3/9/2007
ASM Policy: 6.2.2 Supersedes: 3/22/2006



A. All invoices are now generated via the automated accounts receivable system. The Accounts Receivable Office will print and mail all invoices.
  1.

Departments with access to the automated accounts receivable system will enter invoice information directly in the system.

  2. Departments without direct access to the automated accounts receivable system must complete a Standard Invoice Entry Request Form. Instructions and a sample form are also available.
B. To make a change to an invoice (before it has been mailed):.
  1. Call Dorothy Krauss immediately at x3116, as the invoice is sent to the customer the day after Accounts Receivable receives the request form.
  2. Give reasons for the needed change.
  3. The Accounts Receivable Office will make the appropriate changes before mailing the invoice.
 C. To cancel an invoice because service wasnt provided (after it has been mailed):
  1. Call Dorothy Krauss at x3116 or email Accounts Receivable.
  2. State reason for cancellation and indicate how you notified the customer.
  3. Obtain your departments approval.
  4. Accounts Receivable will cancel the invoice.
 D. Once information is entered into the automated accounting system the Accounts Receivable Office will allow one day for the department to notify them of changes. They will then print four copies to be distributed as follows:
  1. Copy 1 goes to the customer for their records.
  2. Copy 2 goes to the customer to be returned with their payment.
  3. Copy 3 goes into the master file in the Accounts Receivable Office.
  4. Copy 4 goes to the originating department for permanent record.
 E. Payments are processed by the Cashiers Office and posted to the Shared Financial System (SFS) and the automated accounts receivable system. This information is available to the departments in WISDM. If you need assistance on how to get to this view in WISDM, email Accounts Receivable or call x3116.
Questions about preparing automated standard invoices can be directed to the Accounts Receivable Office in Mitchell 295 (x3116). You can also send email for more information.
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