Computing News & Tech Tips

Thursday, May 06, 2004

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New SPAM and virus Filtering System for GroupWise

Over the weekend of May 8th and 9th a Filtering System will be installed on the GroupWise server.

After the weekend of May 8th and 9th all incoming email on the GroupWise system will be scanned for SPAM and viruses. This system will not not discard any messages.  All messages will still be delivered to the intended email account. They will just be modified before they are delivered to your mailbox if they are SPAM or contain infected attachments.

Please read the updated GroupWise section of the News & Tips page for further details and instructions on setting up a GroupWise rule to handle SPAM messages.

LCD Monitor Care & Tips

If you have an LCD (flat panel) monitor please make note of the following care guidelines.  The screens of the LCD monitors are made of a plastic and should not be cleaned with glass cleaners.  The ammonia in glass cleaners can etch the screen.  Paper toweling should never be used to clean an LCD screen either as it is abrasive and can permanently scratch the screen.  If your screen is dirty and needs to be cleaned a solution designed for cleaning LCD screens should be used with a soft cotton rag.

For those who order from Boise Office Solutions.  They carry Kensington Screen Guardian in a 4 oz bottle.  Boise item number S6X12163D.

For those who order from Corporate Express.  They carry a screen cleaning gel in a 6.8 oz bottle.  Item number RRTRR1260.

For instructions on changing the resolution displayed by your monitor please see the Windows section of News & Tips 

Attention RightFax Users!!!

The old central BFS fax number (414-229-6977) has been disconnected, please check the information in RightFax's FaxUtil program to make sure the information is accurate.  Please see the RightFax area of News & Tips for details on this issue.

An updated cover sheet for RightFax has been created as well.  Please see the RightFax area of News & Tips for details on switching to the new cover sheet.

Maintenance Reminder:


Until further notice, every Saturday evening the Systems department will perform network maintenance.  Please logoff before leaving on Friday.

Reminder:  All BFS users now have their own fax numbers.  You can look them up in the online BFS directory.

NEED HELP?

When experiencing problems your best course of action is to contact the BFS Help Desk at x4582 or by email at help@bfs.uwm.edu.  When e-mailing the Help Desk include as much information about the problem as you can.  Information like the error message you are receiving, the offending application, and what you were attempting to do at time the error occurred.

NOTE:

When emailing the Help Desk, make sure you send your email to the BFS Help Desk (help@bfs.uwm.edu), not IMT's Help Desk.  The IMT Help Desk does not support our network.

Software that is supported by the Systems staff is limited to the software that is installed by Systems.  Software should only be installed by Systems personnel, you should not attempt to install anything on your computer. 

If you have software that is job related that needs to be installed on your computer just request assistance from the Systems helpdesk.  Someone from the Systems staff will then assist you with installing the software on your computer.

For more information click on this Sofware Policy link.