To configure your browser's language

If you are experiencing problems with correct character display in GroupWise^® WebAccess, you should verify that your browser's language and character-set encoding are configured properly.

To enable GroupWise WebAccess to display information in the language you expect, you need to:

• Set your browser's language preference to the appropriate language.
• Select the encoding that supports your browser's language.

Setting Your Browser's Language

You need to make sure your browser's language setting matches the language in which you normally receive mail messages and in which the documents you want to view are written.

Netscape Navigator

1. Click Edit > Preferences to display the Preferences dialog box.
   
   
2. Click Navigator > Languages to display the Languages settings.
   
   
3. Add your language to the list.
   
   
4. Make your language the first language in the list.
   
   
5. Click OK to save the changes.
   
   
6. Close your browser.
   
   
7. Open your browser and log in to WebAccess.
   
   

Microsoft Internet Explorer

1. In Microsoft* Internet Explorer 4.x, click View > Internet Options to display the Internet Options dialog box.

   or

   In Internet Explorer 5.x, click Tools > Internet Options to display the Internet Options dialog box.

2. On the General page, click Languages to display the Language Preferences dialog box.
   
   
3. Add your language to the list.
   
   
4. Make your language the first language in the list.
   
   
5. Click OK to save the changes.
   
   
6. Close your browser.
   
   
7. Open your browser and log in to WebAccess.
   
   

Selecting the Correct Encoding

When your browser receives encoded GroupWise WebAccess information, it uses the currently selected character-set encoding to display the information. For this reason, you need to make sure that you've selected the correct character-set encoding for your browser's language.

Netscape Navigator

1. Click View > Encoding to display the Encoding submenu.
   
   
2. Click the appropriate character-set encoding for your language.

   Important: On Windows* workstations, WebAccess uses Windows encoding to display characters. On other platforms, WebAccess uses ISO encoding. If both encoding types are displayed, choose the encoding (Windows or ISO) that is appropriate for your platform.

Microsoft Internet Explorer

1. In Internet Explorer 4.x, click View > Fonts to display the Fonts submenu.

   or

   In Internet Explorer 5.x, click View > Encoding to display the Encoding submenu.

2. Click the appropriate character-set encoding for your language.

   Important: On Windows workstations, WebAccess uses Windows encoding to display characters. On other platforms, WebAccess uses ISO encoding. If both encoding types are displayed, choose the encoding (Windows or ISO) that is appropriate for your platform.

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