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Travelport Fox World Travel

Travel Coordinator Quick Reference Guide

 

   Log-In

 

1.       Go to portals.foxworldtravel.com/University  or www.travelport.net

2.       Log in with your user ID (your e-mail address) and the password you created in your profile

3.       Click on �Online Reservations�. A drop-down menu will appear at the top of the page with a list of travelers you have been authorized to confirm travel for (this will only appear if at least one travelers as assigned you as their coordinator.

4.       Select the traveler you wish to confirm travel for. The online reservations page will refresh and you will now be working on behalf of the selected traveler

 

    Confirm A Flight

 

Specify Your Search Criteria

 

1.       On the Welcome Page, click Online Reservations from the Fast Access menu or the �Click here for online reservations� link in the center of the page

2.       Determine how you would like to search for a flight by clicking a tab:  Round Trip By Price, One Way By Price, Multi City By Price, Search by Schedule, Hotel only, Car only

3.       Enter departure and destination information including dates and preferred arrival and departure times

4.       Review other search criteria and select your preference from drop-down menus for each

NOTE: When searching by Price, other preferences such as airline or connecting city may be overridden by lower fare options.

5.       Click SEARCH to display the flight search results.

 

 

Reserve A Flight

 

1.       Locate the flight that meet your needs

Click SELECT

NOTE: Approved In policy options are those that fall in line with the lowest applicable fare based on your search criteria. Out of Policy options are those in which the fare is a predetermined amount higher than the lowest fare offered. Travelport will allow you to select these options, however, you will be required to choose from a list of reasons for doing so at the end of the reservation process

3.    If you are reserving a flight only, select BUY IT and refer to the section titled �Purchase and Review Itinerary Items�

 

   Reserve A Hotel

 

Specify Your Search Criteria

 

1.       Click the Add a Hotel button at the top or bottom of your screen or on the Add a Hotel link under Trip Tools

2.       Select an option to Search by City or Airport; or Search by Address

          Search by City or Airport will only retrieve hotels for locations in cities that have a valid airport code

          Search by Address will show hotels plotted on Mapquest

          Search by Location (available upon request when multiple corporate locations are provided)

3.       Enter the requested criteria and/or Optional Search Criteria such as hotel name or preferred hotel chain or a preferred reference point.

4.       Click SEARCH

NOTE: If you do not find a room that meets your requirements, click Revise Hotel Search at the top of the page and specify new search criteria

 

 

 

Reserve A Room

 

1.       On the search results page, locate a hotel that meets your requirements and click on the Show Available Rooms to display individual room rates

NOTE: Be aware that the �Rates Start From� dollar amount is listed by individual properties as the lowest published rate at any given time and may not reflect actual available rate at the time of travel

NOTE: If you do not find a room that meets your requirements, click on Revise Hotel Search link to specify new search criteria

2.    Click on �View Hotel Details� to verify rate and cancellation 
       information

3.    Click on Select to reserve your desired room

 

   Reserve a Rental Car

 

Specify Your Search Criteria

 

1.       Click the Add a Car button on the top or bottom of your screen or on the Add a Car link under Trip Tools

2.       Enter the required search criteria. NOTE: the pick up and drop off time will pre-populate based on your flight itinerary and may be modified

3.       Add additional search criteria (vehicle size, preferred vendor)

4.       Click Search for a list of cars matching your criteria

 

 

Reserve A Car

 

1.       On the car Results page, locate a car that meets your needs

2.       Click on �View Car Details� to verify rate and cancellation information

3.       Click on Select to reserve your desired car

 

 

   Purchase and Review Itinerary Items

 

1.       If you are ready to purchase this itinerary, click the Buy It button either at the top or bottom of your screen

2.       You have the option to choose the segments in which you would like to purchase. It will default to all un-purchased or reserved segments. By changing this setting, any segments not selected will not be reserved

3.       The itinerary name will auto populate to the city pair in which you are traveling. You have the ability to re-name your itinerary for future reference if you wish

4.       If you have selected an �Out of Policy� flight, you will be required to choose from a list of reasons for doing so from the drop down box located under #1

5.       Under #2, click on the Request Seat Assignment link to reserve your seat. Click on each leg of your trip on the top of your screen to view and select seats for each flight. See legend at the bottom of your screen for seat availability description. Scroll to the bottom of the screen and click on SAVE to process your seat request

6.       Credit card information will move over from the profile if provided. If credit card information is not in your profile, a credit card for hotel guarantee and airline ticket must be added prior to completing this purchase

7.       Answer the question, �Was your preferred airline seat acquired?� by clicking on the drop down box

8.       Choose your department or division if applicable

9.       Click on the Send a Note to Your Travel Agent to communicate or request any information to a travel agent at Fox World Travel

10.    Check the box indicating that you have read and accepted the rules and restrictions of your itinerary

11.    Click on the Buy It button

 

   Cloning Reservations

 

After completing a booking you will notice an additional choice at the bottom of the confirmation page.

 

 

Please check Next to:

View your purchased itinerary

Return to the Quick Start page

Clone itinerary

 

By selecting �Clone itinerary� you will be able to clone the trip you just reserved for another traveler.  Cloning is only available after the initial reservation is made.  You cannot clone a trip that was previously booked.

 

 

Guest Bookings

 

Guest bookings may be used for a one-time only traveler.  Do not use Guest Bookings for individuals who will be regular travelers!  Select �Guest� from the drop down menu at the top of the �Online Reservations� page.  You will be directed to the �Guest Profile� page and must enter the following information:

1.       Traveler�s Name

2.       Email address (can be yours or the traveler�s)

3.       Preferred Home airport code

4.       The Guest Template box will say �Guest Template�

5.       Click �Save�

You will then be re-directed to the Online Reservations page and can proceed with your booking as normal.

Note:  If your company requires airline ticket payment on individual credit cards you will need to add the card when you reach the �Buy It� page.

 

 

    Cancel A Trip

 

1.       Click Saved Trips in the Fast Access menu.

2.       Click the appropriate link for your trip:  Travel Purchased or Travel Not Purchased.

3.       Click Cancel trip or Delete.

 

 

 

 

  Support

 

Contact Travelport Technical Support at

877-230-2878 or email us at travelporthelp@gofox.com

 

 

 

 Back to Travel Homepage

 

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