TRAVELPORT

The Wisconsin Department of Administration awarded a contract for on-line travel arrangements to Fox World Travel.  The agency offers an online reservations booking tool called Travelport.   All on-line air travel reservations must be booked via Travelport per DOA requirements.  Travelers have the option of using a �brick and mortar� agency for air reservations if so desired, but on-line bookings must be via Travelport.

Travelport Features

Travelport�s web page is an easy to use, one stop reference point for making travel arrangements.  In addition to the travel booking pages, you will find links to these UW System information pages:

• Travel regulations
• Air travel policy
• Vehicle rental policy
• Car rental contract information
• Lodging contracts
• Domestic meal and lodging maximums
• Foreign meal and lodging maximums

You will also find telephone numbers and office hours for Fox World Travel, Quick Reference Guides, University FAQ documents and links to a foreign currency conversion site.

Travelport Benefits

• The UW System policies and travel contracts are embedded in Travelport including rental car agreements, etc.   Travelers don�t have to remember ID numbers to obtain contracted rates.
• Access to web fares offered on major air carrier web sites.  Travelport displays the same fare structure offered by the carriers on their own websites including �Internet Specials�.
• Electronic fare auditor which searches for the lowest fares
• Ability to cancel a purchased �non-refundable� ticket by 5:00P the following business day without penalty if the booking and cancelation is done via Travelport.  The agent handling fee is non-refundable, but significant savings will be realized without cumbersome processes and paperwork.
• Unused ticket inventory which allows the usage of ticket value toward future trips.  Trips cancelled after the ticket has been issued are stored in the traveler profile.  Future trips will utilize the value of the stored ticket when applicable.
• 24-hour traveler assistance via toll free numbers.
• Travelers are allowed to earn personal frequent flyer miles for future business travel. **
• UW System Corporate frequent flyer miles are automatically appended (in addition to personal frequent flyer numbers).  UW System can earn free tickets, just like an individual.  
• Ability to book hotel and rental car reservations is available in TravelPort. (not mandatory)
• Scheduled web-based Travelport familiarization sessions
• Ability to designate a travel coordinator to handle your reservations.  Travelers can designate more than one Travel Coordinator.  Likewise, Travel Coordinators may book on behalf of more than one traveler.

Travelport Profile

Before you can make reservations for flights, hotel or car, you must complete a profile in Travelport.  

Some employees may request �travel coordinator� status which allows them to make reservations for others.  Potential travel coordinators must complete a profile in Travelport.  When complete, email the Travel Office to request coordinator status.  Travelers must designate a coordinator(s) in their own profile to allow that person to make travel arrangement for them.   Travelers cannot select a coordinator until that person has created a profile and requested coordinator status.

Travelers can also be Coordinators.

Travelport Costs:

• $7.00 per reservation that requires no agent assistance.
• $18.00 per reservation when agent assistance is required (special requests, or a change needs to be made to existing reservations)

Refer to the Travelport Q & A document for more details.

Please contact Pam Kissinger 229-6651 or Gladys McKay 229-6652 with questions.

** The policy on the use of frequent flyer benefits has not changed.  (Ref IIIA-7 UW System Travel Regulations

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